Greeter Program
Volunteer Position Description
Quality customer service is a primary goal of the Visitor Center and the Michigan Department of Natural Resources. The volunteer position of Greeter is one of the most integral ways we can achieve this goal. The Greeter is the first and sometimes only interaction a visitor has with a representative of the Visitor Center and Michigan Department of Natural Resources (DNR). This position offers a fun and interactive way for individuals to communicate with the public about their passion for the great outdoors.
requirements
Ability to adequately communicate with visitors in a thoughtful and meaningful manner
Ability to multi-task
Training will be provided
duties
Represent the Michigan DNR in a positive and professional manner
Orient visitors to facility, nature trails and interpretive programs
Sell and help to maintain the Visitor Center Gift Shop
Take program reservations
Answer visitor questions
Answer phone and answer questions, provide information, and take messages
Maintain a clean and organized Front Desk
Assist Visitor Center staff with various other tasks as needed
volunteer shifts
Greeters work at the front desk when the Visitor Center is open to the public and when special programs are happening.
Ready to Volunteer? Start Here!
3 Easy Steps:
Fill out a Volunteer Application Packet
Submit the application packet:
Email to: friendsofwolflake@gmail.com
Mail your application to: 34270 County Road 652, Mattawan, MI 49071
Drop it off in person at the Wolf Lake Hatchery Visitor Center
Wait to hear back from the Friends of Wolf Lake!